20

Apr

Convergence 2015 – What’s new for CRM?

As usual, Microsoft Convergence was a popular event this year, attended by over 11,000 people from across the globe, and full of great sessions spanning four days. If you couldn’t make it, this blog is for you. Here are some key points from the sessions that I attended. ... read full post

Posted by:  Steven Foster , Product Manager, Dynamics CRM |  20 April 2015

CRM, ERP, Microsoft Dynamics, enterprise resource planning, Social Enterprise, Customer Relationship Management, Convergence 2015


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14

Apr

Convergence 2015 - Thinking beyond ERP and CRM

Organisations don’t invest in Microsoft Dynamics because of a burning desire to record debits and credits, or a desperate need for a contact list. The business drivers are much deeper than that. ... read full post

Posted by:  James Page , General Manager - Dynamics Solutions |  14 April 2015

CRM, ERP, Microsoft Dynamics, enterprise resource planning, Social Enterprise, Customer Relationship Management, Convergence 2015, systems of engagement, systems of innovation, systems of record


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01

Apr

Transform your business with the all new Power BI

Power BI has the potential to transform the “business of business intelligence.” The reason? It allows any company to adopt a data culture with easy-to-use, accessible tools that don’t require an expert. ... read full post

Posted by:  Anna Tarasoff , Practice Manager, Business Intelligence |  01 April 2015

Business Intelligence, Data Mining, BI, BI implementation advice, big data investment


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11

Mar

Security versus Usability – conundrum or continuum?

It was my pleasure to recently share lunch and a Microsoft Enterprise Mobility Suite (EMS) discussion with a group of IT leaders. For starters, any meeting chaired by our own energetic and innovative CTO, Chris Auld, is always going to get interesting, but the fundamentals were also at the centre of the conversation. It’s easy to get excited about devices and modern, intuitive applications for our increasingly mobile staff and customers, but the less “sexy” fundamentals are also important.    ... read full post

Posted by:  Steve Scarbrough , General Manager Client Development, Northern |  11 March 2015

mobility, Security, Internet of Things


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05

Mar

Working with Resco Mobile CRM: Part 2 – Mobile Projects

In part one of this post I wrote about the installation of  Resco Mobile CRM  for MS Dynamics CRM for a client using the latest version of the Woodford solution. In this second part I will show you how to work with mobile projects. ... read full post

Posted by:  Mark Horrocks , Senior Consultant, Dynamics CRM |  05 March 2015

Dynamics CRM, Mobile


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