SMARTS turns 21
<P>As another eventful year comes to a close, and with our longstanding SMARTS newsletter turning 21, it’s worthwhile looking at some of the recent highlights about how we are engaging with the wider world as we all look forward to 2010.</P>
Events are a key way for us to engage with the Microsoft community. We were larger than life at Microsoft TechEd in Auckland again this year, running the Hands on Labs for the fourth year in a row. It is great to be able to share our enthusiasm for recent Microsoft releases and give people the opportunity to gain skills and experience the latest software firsthand.
During October we ran Dynamics Day, our own two-day conference for users of Microsoft Dynamics applications. Due to the success of the event, plans for Dynamics Day 2010 are already underway.
Internationally we have also been involved in several key conferences and projects. We developed a lot of the content for the Microsoft SharePoint Conference held in Las Vegas and our one and only Chris Auld presented a session in front of the international audience. We have been doing a lot of work lately for Microsoft around their new technologies and new versions. This work has also lead to us helping to develop one of the keynote demonstrations for Microsoft’s premiere developer event, PDC09 (Professional Developer Conference 2009), in Los Angeles, held in mid November. It is a huge thrill to see things we’ve done on display in front of thousands of our peers.
But it has not all been conferences and beta software. We have continued to execute on our strategy, and have been working hard to improve our capability and capacity within our Managed Services team, in order to continue to offer you the best support possible for your applications.
Our goal, and our main focus, is to ensure that you receive maximum return on your investments in IT solutions. One way we can help with this is to ensure that the Application Support and Maintenance services you receive from us are top quality, proactive and that we are always easy to deal with.
Our recently introduced role of Client Service Manager within Managed Services aims to provide you with a dedicated person who understands and supports your business from day one. As this will be the last issue of SMARTS for 2009, on behalf of all the staff at Intergen, I would like to extend best wishes to you and your family for the holiday season and look forward to working with you in 2010.