Microsoft Dynamics AX offers Enterprise Resource Planning solutions for a world-wide, real-time view of production, order processing, and inventory management, sales tracking and much more; supported by other ERP applications software and a common database maintained by a database management system.
Ken Dick, ASSA ABLOY NZ CEO, sums up the resulting system as, at last, providing the company with a “single point of truth”. “
As businesses mature – and we’re part of a large global organisation – information comes from several fronts,” he says. “We’re chasing seamless flow. That calls for a system that allows transactions to flow between customers, suppliers and regional reporting.
“We saw immediate improvements from day one. It started in the manufacturing side of the business where Microsoft Dynamics AX provides a more precise and clear real-time view of what’s required, when and where all the necessary components are – and the state of the whole transaction.”
ASSA ABLOY also has the benefit of an APAC ERP template, jointly developed with Intergen. This template defines the processes, policies and methods by which all APAC deployments will be completed.
While Intergen had the technical skills required, “they also understood our business and added value in ways that we hadn’t anticipated at the start,” says Ken. “We also acknowledge that it took us 20 years to get our previous system working. I see another six months of fine-tuning the new system and allowing people time to adjust to it.
“This project was unbelievably huge for us and represents a significant change to many of the ways we do business. Three months after go-live, we’re in way better shape than we were before, and morale and confidence in the business are growing – all at a time that, coincidentally, was the busiest period in the company’s history.”
Robyn Walker, ASSA ABLOY New Zealand’s ERP Project Manager, says: “Intergen provided a very high standard of AX consultants which contributed significantly to the success of the project. The quality of their development was very good.”
The Business Value
- The ability to integrate and manipulate information from multiple databases
- Expandable report lists as new areas of need are identified
- The ability to generate and share new report templates among ASSA ABLOY offices
- Consistent, accurate and reliable reports
- Swifter operational decisions – daily, weekly, monthly – as trends emerge
- Better strategic decision making
- Better customer service