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19

Jun

Predictable Profitability in the food and beverage sector

New Zealand is renowned for its enviable record as a “food basket” economy, with eight of our top exports coming from our primary, food and beverage sectors. But let’s be honest, business is increasingly complex and tough for the great New Zealand businesses who import, manufacture and export food and beverage products. ... read full post

Posted by:  Steve Scarbrough , General Manager Client Development, Northern |  19 June 2017

mobility, data insights, Food and Beverage


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14

Mar

Are kiwi companies innovating fast enough?

I attended the CxO Disrupt, an invite-only event tailored to the people who lead Kiwi businesses - an important group of people who will lead us and our country forward in times of change. For this reason I had high expectations, and thankfully wasn’t disappointed. ... read full post

Posted by:  Steve Scarbrough , General Manager Client Development, Northern |  14 March 2017

innovation, Digital Transformation, Business, Disruption


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(2 votes)

08

Dec

Coldplay and customer intimacy

What customer intimacy lessons can we learn from Coldplay? In our case, we had the cheap seats right in the back row of the East stand, so we expected to feel somewhat removed from a best-in-class customer experience! However, we found the opposite, so how did Coldplay achieve this? ... read full post

Posted by:  Steve Scarbrough , General Manager Client Development, Northern |  08 December 2016

customer experience


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(1 votes)

22

Aug

What’s this thing about 50% of jobs disappearing, and should I be worried?

As a business person who works in the technology consulting space, I have started to think hard about what this means for my wonderful children. If 50% of jobs really disappear, how can I guide them on their life and career journey? The aim of this article is help us all consider what types of work activity could disappear, and, importantly, what new careers might be created! ... read full post

Posted by:  Steve Scarbrough , General Manager Client Development, Northern |  22 August 2016

IoT, Digital Transformation, Less Busyness More Business, bot


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20

Apr

Engagement the key to productivity and digital transformation - paving the way for remarkable staff and customer experiences

Having just recently returned from Envision , Microsoft’s new business leaders’ conference, I wanted to share some ideas on the new landscape for enhancing productivity. ... read full post

Posted by:  Steve Scarbrough , General Manager Client Development, Northern |  20 April 2016

Digital Transformation, Less Busyness More Business


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