Our Blog

where we write about the things we love

07

Mar

The value of AI in CRM

Artificial intelligence (AI) has been around in businesses for a while now. If you’ve ever chatted with a ‘customer service representative’ on a brand’s website, or received a ‘you bought this so you might like that’ offer, then you’ve already interacted with AI engines. ... read full post

Posted by:  Dan Smith , Practice Lead, Data Insights |  07 March 2019

CRM, customer experience, Customer Relationship Management, Digital Transformation, AI, Artificial Intelligence, #CXreimagine


Rating: 
(0 votes)

02

Nov

Past, present and future - now

Last week I was fortunate to attend the Future Now Conference; Microsoft's premier AI event for partners, business leaders and implementers.  Immediately upon entry it was clear we were going to see some great and life-changing innovations from the clever customer and partner ecosystem – and we were not disappointed. ... read full post

Posted by:  Bryce Saunders , Senior Consultant |  02 November 2018

Virtual Reality, HoloLens, AI, AR, Artificial Intelligence, Augmented Reality, VR, #CXreimagine


Rating: 
(7 votes)

Top Rated Posts

Blog archive

Stay up to date with all insights from the Intergen blog