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20

Apr

Convergence 2015 – What’s new for CRM?

As usual, Microsoft Convergence was a popular event this year, attended by over 11,000 people from across the globe, and full of great sessions spanning four days. If you couldn’t make it, this blog is for you. Here are some key points from the sessions that I attended. ... read full post

Posted by:  Steven Foster , Client Director |  20 April 2015

CRM, ERP, Microsoft Dynamics, enterprise resource planning, Social Enterprise, Customer Relationship Management, Convergence 2015


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14

Apr

Convergence 2015 - Thinking beyond ERP and CRM

Organisations don’t invest in Microsoft Dynamics because of a burning desire to record debits and credits, or a desperate need for a contact list. The business drivers are much deeper than that. ... read full post

Posted by:  James Page , Practice Director Partners, Alliances & Channels |  14 April 2015

CRM, ERP, Microsoft Dynamics, enterprise resource planning, Social Enterprise, Customer Relationship Management, Convergence 2015, systems of engagement, systems of innovation, systems of record


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