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18

May

Data literacy: taking a practical approach

Some simple steps and storytelling tools to help build data literacy in your organisation. ... read full post

Posted by:  Leo Kozhushnik , Data & AI Lead Strategist, Empired |  18 May 2020

data insights, Dynamics 365, Data Analytics, #DataReimagine, COVID-19, Customer Insights, #ReimagineWork


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07

May

A marketing insider’s view on how to personalise your customer experience at scale with a customer data platform (CDP)

Last week in our Customer Insights: It’s time to get personal webinar , we had the pleasure of welcoming Qassem (Q) Naim to our speaker lineup – alongside our own Rowan Miller and Anthony Cipolla. Q is Head of Data and Tech for leading integrated marketing communications agency FCB New Zealand , working at the forefront of the marketing industry with customer data platforms. ... read full post

Posted by:  Travis Barker , General Manager Market Development, Data & AI |  07 May 2020

data insights, Dynamics 365, Data Analytics, #CXreimagine, #DataReimagine, Customer Insights, #ReimagineWork


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30

Apr

Life After COVID – three key focus areas for Data & AI leaders to consider moving forward

The COVID-19 pandemic has had a major disruption and an impact to most things we know; our daily lives, food shortages, uncertainty in global financial system, loss of productivity across all sectors, shutdowns and isolation, major strain on health system and infrastructure, and saddest of all – loss of lives. We live in an environment that is unsettling and uncertain. As we continue to stay current and up-to-date through monitoring social media, news channels, and chats via mobile interactions, we rely on data to stay up-to-date: information we consume and information we produce. ... read full post

Posted by:  Leo Kozhushnik , Data & AI Lead Strategist, Empired |  30 April 2020

data insights, Dynamics 365, Data Analytics, #DataReimagine, COVID-19, Customer Insights, #ReimagineWork


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29

Apr

Discovering opportunity in the difficulty: Using data to uncover opportunities for innovation with Power BI

As the dark cloud of COVID-19 looks sure to loom over business activity for a long while yet, there is one silver lining that should give hope to every organisation – times of crisis breeds innovation. South Sydney microbrewery, One Drop, provides the perfect example – these guys represent the mindset needed to discover and capitalise on opportunity in our current difficulty. ... read full post

Posted by:  Travis Barker , General Manager Market Development, Data & AI |  29 April 2020

data insights, Dynamics 365, Data Analytics, #DataReimagine, COVID-19, Customer Insights, #ReimagineWork


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15

Apr

Customer Insights: now is the time to get personal

Last month we published an article introducing Dynamics 365 Customer Insights, Microsoft’s comprehensive, out-of-the-box, scalable,  360-degree customer solution built on the Azure data platform. Well, the world couldn’t look more different in the space of barely a month since that article was posted. Customer mobility is now severely restricted, trade is almost entirely online and limited to essential items only, and supply chains are straining under the pressure of unprecedented disruption. ... read full post

Posted by:  Travis Barker , General Manager Market Development, Data & AI |  15 April 2020

data insights, Dynamics 365, Data Analytics, #CXreimagine, #DataReimagine, COVID-19, Customer Insights, #ReimagineWork


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23

Mar

Customer Insights: competitive intelligence at your fingertips

Even as organisations continue to collect increasing amounts of data about their customers, gaining a true understanding of the customer can be harder than it seems.  ... read full post

Posted by:  Travis Barker , General Manager Market Development, Data & AI |  23 March 2020

data insights, Dynamics 365, Data Analytics, #DataReimagine, Customer Insights


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