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16

May

Taking a big picture view of your IT solutions to achieve transformation: the power of the platform with Dynamics 365

Why should organisations start looking at a holistic approach to their IT solutions and not just stick with implementing ERP or CRM? James Page , Intergen GM of Dynamics Solutions, and Michelle Mancini , Empired Consultant, discussed this question over lunch in both Wellington and Auckland a few weeks ago.  ... read full post

Posted by:  Breanna Mudge , Marketing & Communications Coordinator |  16 May 2017

CRM, Dynamics CRM, Microsoft Dynamics, Customer Relationship Management, Dynamics 365


Rating: 
(1 votes)

17

Mar

Microsoft Envision 2016: the chance to be part of a changing (business) conversation

It’s less than a month until this year’s Microsoft Envision conference , to be held in New Orleans on 4-6 April, and the Intergen contingent is getting excited, busily filling in their thought leadership dance cards and trying to work out how to cram as much as possible into three action-packed days (and, most importantly, how best to report back here to share the key takeaways and gems from Microsoft’s product strategists and business leadership). ... read full post

Posted by:  James Page , Practice Director Partners, Alliances & Channels |  17 March 2016

Business Intelligence, Dynamics CRM, innovation, Microsoft Dynamics, BI, Dynamics NAV, Dynamics AX, Data Intelligence, Microsoft Envision


Rating: 
(0 votes)

05

Mar

Working with Resco Mobile CRM: Part 2 – Mobile Projects

In part one of this post I wrote about the installation of  Resco Mobile CRM  for MS Dynamics CRM for a client using the latest version of the Woodford solution. In this second part I will show you how to work with mobile projects. ... read full post

Posted by:  Mark Horrocks , Solution Specialist, Dynamics Solutions |  05 March 2015

Dynamics CRM, Mobile


Rating: 
(0 votes)

25

Feb

Working with Resco Mobile CRM: Part 1 – Installation

Recently I have been asked to implement  Resco Mobile CRM  for MS Dynamics CRM for a client. For those of you that haven’t worked with Resco, the advantage as I see it is that you can offer a tailored CRM solution across multiple devices using either out-of-the-box or custom configuration for users with offline capability. ... read full post

Posted by:  Mark Horrocks , Solution Specialist, Dynamics Solutions |  25 February 2015

CRM, Dynamics CRM, Mobile, Customer Relationship Management


Rating: 
(1 votes)

10

Nov

Showcasing the future of Microsoft Dynamics: Dynamics Day 2014 highlights on demand

Dynamics Day is behind us for another year, and I’d like to thank everyone who attended our Sydney and Auckland events. We had a great turnout, with more than 380 registrations across Auckland and Sydney. And although I am probably on record saying this every year: this year’s event, our sixth in Auckland and second in Sydney, was bigger and better than ever. ... read full post

Posted by:  James Page , Practice Director Partners, Alliances & Channels |  10 November 2014

Dynamics CRM, Dynamics Day, Dynamics NAV, Dynamics AX, Data Insight, Data Intelligence


Rating: 
(1 votes)

09

Oct

Less than two weeks to go until the Microsoft Dynamics event of the year

Don’t miss out on Dynamics Day 2014 in Auckland, Sydney – or online. ... read full post

Posted by:  James Page , Practice Director Partners, Alliances & Channels |  09 October 2014

Business Intelligence, Dynamics CRM, Dynamics Day, Dynamics NAV, Dynamics AX


Rating: 
(0 votes)

25

Jul

Join us for Dynamics Day 2014 – save the date and register today

It’s hard to believe that Intergen’s Dynamics Day is in its sixth year, and it’s fantastic to see the increased demand from existing and prospective Dynamics customers each year – a true reflection of the popularity Dynamics is experiencing in the market. ... read full post

Posted by:  James Page , Practice Director Partners, Alliances & Channels |  25 July 2014

Dynamics CRM, Microsoft Dynamics ERP, Dynamics Day 2014, Microsoft Azure


Rating: 
(0 votes)

03

Jun

Dynamics CRM 2013 Q2 SharePoint Update: Server-based SharePoint Integration

If you are using CRM 2013 in Office 365 and have an Office 365 plan that includes SharePoint continue to read - some interesting stuff ahead!  ... read full post

Posted by:  Steven Foster , Client Director |  03 June 2014

Dynamics CRM, Office 365, SharePoint 2013


Rating: 
(0 votes)

21

Mar

Convergence 2014 Round up: Leo and Age of Customer Care

At Convergence there were many announcements around the CRM roadmap and upcoming Leo release.  ... read full post

Posted by:  Steven Foster , Client Director |  21 March 2014

Dynamics CRM, customer experience, Convergence 2014


Rating: 
(1 votes)

11

Mar

Microsoft Convergence: 2014 is going to be the year of Dynamics CRM

Microsoft Convergence 2014 was a truly amazing event with announcements left, right and centre. This year’s event was held in Atlanta over three full days, closing with keynote speakers Biz Stone and Arianna Huffington, and a the final celebration performed by  FUN . ... read full post

Posted by:  Steven Foster , Client Director |  11 March 2014

CRM, Dynamics, Collaboration, Dynamics CRM, Social, Convergence 2014


Rating: 
(3 votes)

22

Jan

Microsoft Dynamics CRM 2013 Quick Reference Guide

Having worked with CRM since version 3.0 I have seen many menu and UI changes. We all like new stuff, especially me, and the new CRM 2013 menu system is relatively easy for us old hands to use, as we can remember where everything was located and find it quickly. ... read full post

Posted by:  Ivor Whibley , CRM Consultant |  22 January 2014

Dynamics CRM


Rating: 
(0 votes)

03

Nov

An Overview of Update Rollup 5 for Microsoft Dynamics CRM 2011

With the release of Update Rollup 5 for Microsoft Dynamics CRM 2011 last week, I have summarised the improvements that you can expect if you are using CRM online or have deployed the rollout to your on-premise environment. ... read full post

Posted by:  Steven Foster , Client Director |  03 November 2011

CRM, Dynamics CRM, Microsoft Dynamics CRM 2011


Rating: 
(4600 votes)

16

Aug

Dynamics Day ’11 in review

Last week we held our third Dynamics Day at the Rendezvous Hotel in Auckland. A user-focused and one-of-a-kind event dedicated to covering the latest developments in the world of Microsoft Dynamics ERP and CRM, this year’s event was bigger than ever. ... read full post

Posted by:  James Page , Practice Director Partners, Alliances & Channels |  16 August 2011

Dynamics, NAV, Cloud, Dynamics CRM, Microsoft, Dynamics Day, Dynamics Day 2011, Office 365, AX2012


Rating: 
(3310 votes)

18

May

*TWILIGHT UPDATE* Microsoft Dynamics CRM 2011: What's New

Steven Foster, Intergen's Product Manager for CRM presented what’s new for Microsoft CRM 2011, taking look at the new functions and features that have been developed. He also provided insight into how existing users of CRM can upgrade to the new system and how new users can get on board with CRM 2011. ... read full post

Posted by:  Rose Harris , Marketing Assistant |  18 May 2011

CRM, Dynamics CRM, Microsoft, Microsoft Dynamics CRM 2011, Twilight recap


Rating: 
(3722 votes)

20

Sep

Measuring CRM projects for success

How do you know if your CRM implementation has been a success? It’s often easy to get so involved in the day-to-day implementation of your CRM project that the big picture – and the roadmap for success you’ve been working towards from day one – fades from view. Often it’s not until afterwards that you stop and ask: How do we know if this is – and will be – successful? ... read full post

Posted by:  Steven Foster , Client Director |  20 September 2010

CRM, Dynamics CRM


Rating: 
(3371 votes)

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