As a leader in the public sector, you probably find yourself under similar pressures to any business leader, with the expectation that you absolutely have to do more for less year after year. While you’re charged with saving money and reducing your cost to serve, at the heart of everything you do there is your customer, or citizen, who needs to be kept top of mind in all considerations. ...
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Posted by:
Steve Scarbrough
, General Manager Dynamics Solutions |
01 November 2018
customer experience, Digital Transformation, Government, Putting the citizen at the heart of everything, Citizenship, #CXreimagine