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20

Jul

Deliver great service and delight customers with Field Services Capabilities for Dynamics CRM Online

Building long-lasting trusting relationships around a solid reputation for delivery is paramount in today’s services economy. With many providers of similar services, differentiation for your business depends on the delivery of a distinct and consistent customer experience across every client interaction.  ... read full post

Posted by:  Steven Foster , Client Director |  20 July 2016

Project Delivery, Microsoft Dynamics CRM, Field Service


Rating: 
(0 votes)

09

Jun

Remove the project data silo from your business with Dynamics CRM project service

With many providers delivering similar services, your customer experience needs to be distinct and consistent across every client interaction. Organisations have to reach new levels of transparency and collaboration, both internally and externally. People have come to expect this. They expect to be involved; they expect to collaborate; they expect to be online; they expect to be able to do it anywhere; and they expect this to be simple. ... read full post

Posted by:  Steven Foster , Client Director |  09 June 2016

Project Management, Project Delivery, Microsoft Dynamics CRM


Rating: 
(1 votes)

06

Jun

Intergen Microsoft Preferred Supplier Program Brand Value 2014 Award video

Our work as a Microsoft Preferred Supplier is (most of the times) secret but we do some cool stuff (if we can say so ourselves). ... read full post

Posted by:  Jay Templeton , Chief Executive Officer, Intergen North America |  06 June 2014

Windows Azure, Microsoft, Office 365, Mobile applications, Microsoft Dynamics CRM, Microsoft Dynamics ERP, Microsoft SharePoint, mobility, Social Enterprise, Windows 8.1


Rating: 
(1 votes)

25

Sep

Advance insights from Dynamics Day 2013 international keynote speaker, Kees Hertogh

With Intergen’s Dynamics Day happening soon we took the opportunity to get some advance insights from our international keynote speaker, Microsoft’s Kees Hertogh . Joining us from Seattle, Kees is a director for product marketing at Microsoft, and a long-time member of the Microsoft Business Solutions Group. ... read full post

Posted by:  James Page , Regional Sales Director Northern and Microsoft |  25 September 2013

Microsoft Dynamics NAV, Microsoft Dynamics CRM, Dynamics Day 2013, Microsoft Dynamics AX


Rating: 
(2148 votes)

17

Sep

Focusing on focus groups at Dynamics Day 2013

With so many developments happening across the range of Dynamics solutions, and with Microsoft innovating across the board, there are many topics that we simply can’t fit into the regular schedule. As a result, we’re introducing a new section as part of our schedule for Dynamics Day 2013 in Auckland: Focus Groups.  ... read full post

Posted by:  James Page , Regional Sales Director Northern and Microsoft |  17 September 2013

Microsoft Dynamics NAV, Microsoft Dynamics CRM, Dynamics Day 2013, Microsoft Dynamics AX


Rating: 
(1817 votes)

29

Jul

It's back: Dynamics Day 2013

Back for a fifth successive year, Dynamics Day is back for 2013.  This year we have two events, with Dynamics Day being held in Auckland on October 16, and – for the first time – in Sydney on October 18. ... read full post

Posted by:  James Page , Regional Sales Director Northern and Microsoft |  29 July 2013

Microsoft Dynamics NAV, Microsoft Dynamics CRM, Dynamics Day 2013, Microsoft Dynamics AX


Rating: 
(2115 votes)

05

Jul

CRM 2013: This time it’s personal

Earlier this week Microsoft set expectations around the latest release of Dynamics CRM, Dynamics CRM 2013, asserting the new release “makes business personal.” ... read full post

Posted by:  Tim Howell , Marketing Manager |  05 July 2013

CRM, Dynamics Day, Mobile, Windows 8, Social, Microsoft Dynamics CRM, Skype, Lync, Social Enterprise, Dynamics Day 2013, WPC


Rating: 
(1591 votes)

21

Feb

Polaris User Interface Gotchas

So Polaris is live (see here for my post earlier this week on how to deploy Polaris content ), and the new process forms now known technically as the updated forms look great, but what are some of the gotchas that you need to be aware of before you implement? I have listed my top 10 below!   ... read full post

Posted by:  Steven Foster , Client Director |  21 February 2013

CRM, Microsoft, Intergen, Microsoft Dynamics CRM, Bing Maps, Polaris


Rating: 
(1984 votes)

18

Feb

I have deployed Dynamics CRM Online, but how do I deploy Polaris content?

Polaris updates were rolled out to the CRM online hubs during January. This included the normal bug fixes and cross browser support, but where is the new flat UI or other features that were mentioned? I can see updates to the Font and Activity Feeds but the forms look the same? To enable the Polaris functionality, you have to actually accept the changes and apply them to your organisation. To do this you will need to access the new menu option in the settings administration area called Product Updates. Product Updates will enable the new releases of functionality to be applied automatically to your solution. So to apply the Polaris release you will need to follow the steps below. Please note CRM will be out of action for approximately 10...... read full post

Posted by:  Steven Foster , Client Director |  18 February 2013

CRM, Microsoft, Microsoft Dynamics CRM, Polaris, cross browser support, Dynamics CRM online


Rating: 
(1958 votes)

19

Dec

Microsoft Dynamics CRM 2011 “Polaris” release and its potential impact on current deployments

As part of its continual evolution of Microsoft Dynamics CRM, Microsoft will soon release its December 2012 Service Update, codenamed Polaris. (Following the Polaris release, there will be three more star or star constellation themed releases: Orion, Leo and Vega.) ... read full post

Posted by:  Steven Foster , Client Director |  19 December 2012

CRM, Microsoft, Yammer, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Office 2013, Bing Maps, CRM 2011, Polaris, Service Update, Skype


Rating: 
(2398 votes)

09

Oct

A sneak preview of keynote insights from this year’s Dynamics Day: A Q&A with Microsoft’s Director, Product Manager for Microsoft Dynamics CRM

This year’s Dynamics Day – held for the fourth time in Auckland on October 31 – is just around the corner and we’re looking forward to three streams of really great content. If you haven’t yet registered for this free event – especially if you’re a Dynamics user or looking at becoming one – we still have some spaces available here . ... read full post

Posted by:  James Page , Regional Sales Director Northern and Microsoft |  09 October 2012

CRM, Cloud, Microsoft, Surface, Dynamics Day, Mobile, Windows 8, Dynamics Day 2012, Microsoft Dynamics CRM


Rating: 
(2041 votes)

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