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The next big feature for Unified Communications: real-time interpretation of emotion through voice

A company called eXaudios Technologies has developed a new technology which interprets a person’s emotional state in real-time, based on how they speak. You can view their six-minute demonstration here . ... read full post

Posted by:  David Porta , Service Line Lead, Unified Communications |  18 June 2010

Unified Communications

(3494 votes)



VoIP: the ancestor of Unified Communications

It is said that technological developments define how advanced a culture is. In modern society, technology is used as a tool for improving the way things are done in all aspects of life. In telecommunications, over the past 30 years, we have witnessed tremendous advancements, which organisations have sought to capitalise upon in order to achieve competitive advantage, greater profitability, greater efficiency, better customer service and greater staff morale. ... read full post

Posted by:  David Porta , Service Line Lead, Unified Communications |  01 March 2010

Unified Communications, VoIP

(3084 votes)



Unified Communications - a case study

For a while now I have been observing the development of Unified Communications (UC) and considering the value that this presents to the business. With the advent of maturing technologies (both software and hardware) and the development of standards, we are closer than ever before to realising the potential that UC can deliver. A few weeks back, I had the opportunity to listen to Steve Kennedy from SunGard whose role is the IT Director for Corporate IT, APAC Operations and is based here in Christchurch. In his presentation Steve presented a case study of their implementation of UC, highlighting a balanced perspective of this implementation. As a person interested in the current state of UC, I found this presentation highly informative an...... read full post

Posted by:  Tim Mole ,  |  21 August 2008

Unified Communications

(3968 votes)



CRM in China

By the time you read this, I will be on my way to China, en route WLG-AKL-HKG-CAN-TAO-SZX-HKG-CHC-WLG. Nine airports in seven days – does that make me a potential Amazing Race qualifier? I have been hard at work localising some of the training material for our Chinese audience, and I’ll be delivering the training in Mandarin Chinese to my fellow countrymen and women. ... read full post

Posted by:  Jian Sun , Developer |  23 June 2009

Silverlight, Windows Presentation Foundation, Unified Communications, Azure, Dynamics CRM

(4842 votes)

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