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New usability experiences in the 2020 Release Wave 1 for Dynamics 365 Sales and Customer Service

With the 2020 Release Wave 1 for Microsoft Dynamics 365 on our doorsteps ( see previous blog post ), we find ourselves blown away by the number of cool new features in this version, across business applications including Marketing, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Human Resources, Commerce, and Business Central.  Here are a few of my top picks from the enhancements coming to Dynamics 365 Sales and Dynamics 365 Customer Service, which I think will make a Dynamics 365 user’s life easier in their day to day activities. ... read full post

Posted by:  Monica Chopra , Senior Consultant |  12 March 2020

UX, User Experience, Microsoft Dynamics, Dynamics 365, UI, User Interface, Dynamics 365 Customer Engagement

(0 votes)



User experience: yes it is important

Did you come up with the next big app idea over the weekend? Were you out for a run when your Facebook-killing idea popped into your head? Or were you at a bar with friends when you came up with the idea of an app that blends Pokemon Go with Tinder?  You are excited about how big your new app is going to be, have thrown down a few notes on a napkin and started googling luxury yachts to spend your millions on. Unfortunately there is a lot more work to be done. ... read full post

Posted by:  Shaun Denholm , Junior Developer |  30 March 2017

UX, User Experience, UI, User Interface

(3 votes)

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