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13

Aug

Making your AI business case too big to fail (Part 2)

In part one we talked about your bot preparation; where it will live, what its capabilities will be and choosing a platform to build it on – now let’s design it. The main thing you’re designing is the conversation. These fundamentals will give your bot a good start in life but remember, to grow it needs to constantly learn and evolve. ... read full post

Posted by:  Adam Ford , Practice Lead, Digital & Experience Design |  13 August 2018

customer experience, bot, AI, #CXreimagine


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13

Aug

Making your AI business case too big to fail (Part 1)

You’ve bribed the boss, sweet-talked the CFO and whipped the tech-heads into a frenzy. Congratulations! You got your AI project off the ground. Now what do you do? ... read full post

Posted by:  Adam Ford , Practice Lead, Digital & Experience Design |  13 August 2018

customer experience, bot, AI, #CXreimagine


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03

Jul

You don't need a bot!

AI and bots are two of the hottest buzzwords in tech at the moment. It seems like every week you meet someone with a great story about how AI transformed their business and they’re completely disrupting the market. ... read full post

Posted by:  Adam Ford , Practice Lead, Digital & Experience Design |  03 July 2018

customer experience, bot, AI, #CXreimagine


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(3 votes)

22

Aug

What’s this thing about 50% of jobs disappearing, and should I be worried?

As a business person who works in the technology consulting space, I have started to think hard about what this means for my wonderful children. If 50% of jobs really disappear, how can I guide them on their life and career journey? The aim of this article is help us all consider what types of work activity could disappear, and, importantly, what new careers might be created! ... read full post

Posted by:  Steve Scarbrough , General Manager Business Applications |  22 August 2016

IoT, Digital Transformation, Less Busyness More Business, bot


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