Our Blog

where we write about the things we love

01

May

Accessing your company data in the new normal: steps to make your business more resilient while gaining access to your data now

As many businesses start to get used to a new normal having overcome their immediate hurdles around working from home, we are starting to see secondary issues emerge. These issues most likely aren’t new but were simply undetected due to most people working from an office environment from within the boundaries of a corporate firewall. ... read full post

Posted by:  Dan Smith , Practice Lead, Data Insights |  01 May 2020

data insights, Data Analytics, #DataReimagine, COVID-19, #ReimagineWork


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30

Apr

Our Guide to Working Remotely – an ever-evolving tool to support our people

Over the past few months, our People Experience team has worked closely with our people and leaders to create a guide to help us to work from home, stay healthy, engaged and supported. While this guide was created as an internal document, we wanted to share it with you here. Please feel free to download it. We hope there is something in there that you find helpful for your organisation and your people, and if you’d like to chat through any of the elements within the guide, please don’t hesitate to get in touch . ... read full post

Posted by:  Daniel Kershaw , People Experience Manager |  30 April 2020

#ReimagineWork, Remote Working


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(1 votes)

30

Apr

Life After COVID – three key focus areas for Data & AI leaders to consider moving forward

The COVID-19 pandemic has had a major disruption and an impact to most things we know; our daily lives, food shortages, uncertainty in global financial system, loss of productivity across all sectors, shutdowns and isolation, major strain on health system and infrastructure, and saddest of all – loss of lives. We live in an environment that is unsettling and uncertain. As we continue to stay current and up-to-date through monitoring social media, news channels, and chats via mobile interactions, we rely on data to stay up-to-date: information we consume and information we produce. ... read full post

Posted by:  Leo Kozhushnik , Data & AI Lead Strategist, Empired |  30 April 2020

data insights, Dynamics 365, Data Analytics, #DataReimagine, COVID-19, Customer Insights, #ReimagineWork


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29

Apr

Discovering opportunity in the difficulty: Using data to uncover opportunities for innovation with Power BI

As the dark cloud of COVID-19 looks sure to loom over business activity for a long while yet, there is one silver lining that should give hope to every organisation – times of crisis breeds innovation. South Sydney microbrewery, One Drop, provides the perfect example – these guys represent the mindset needed to discover and capitalise on opportunity in our current difficulty. ... read full post

Posted by:  Travis Barker , General Manager Market Development, Data & AI |  29 April 2020

data insights, Dynamics 365, Data Analytics, #DataReimagine, COVID-19, Customer Insights, #ReimagineWork


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15

Apr

Customer Insights: now is the time to get personal

Last month we published an article introducing Dynamics 365 Customer Insights, Microsoft’s comprehensive, out-of-the-box, scalable,  360-degree customer solution built on the Azure data platform. Well, the world couldn’t look more different in the space of barely a month since that article was posted. Customer mobility is now severely restricted, trade is almost entirely online and limited to essential items only, and supply chains are straining under the pressure of unprecedented disruption. ... read full post

Posted by:  Travis Barker , General Manager Market Development, Data & AI |  15 April 2020

data insights, Dynamics 365, Data Analytics, #CXreimagine, #DataReimagine, COVID-19, Customer Insights, #ReimagineWork


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14

Apr

Working remotely: the human view

I consider myself incredibly lucky that I can work remotely and I guess I have taken it a little for granted. In these incredibly challenging times we need to look after each other and make sure that we remain connected; not just technically but emotionally. I've captured a few considerations for those of you leading teams and a few of my tips as someone who has worked from home for many years. ... read full post

Posted by:  Paula Smith , Practice Manager, Modern Workplace  |  14 April 2020

remote work, Contingency Plan, Continuity Plan, COVID-19, Emergency Response, Windows Virtual Desktop, #ReimagineWork


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08

Apr

Using Zoom? You've bought some time, use it wisely

As this blog is about using time wisely, I think I can safely skip the now-obligatory introductory paragraph about unprecedented situations. If you’re a business that cares about security or has regulatory privacy obligations (are we all still here?), this message is for you: using Zoom has bought you some time, but do not stop there . ... read full post

Posted by:  Doug Baxter , Solution Specialist |  08 April 2020

Collaboration, Office 365, Security, remote work, Microsoft Teams, Contingency Plan, Continuity Plan, COVID-19, Emergency Response, #ReimagineWork


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02

Apr

Securing the newly remote workforce

I was speaking with the team the other day about the rapidly changing environment that we are in. We discussed what we were doing to get customers enabled for remote working and certainly Microsoft Azure Windows Virtual Desktop and Microsoft Teams are part of this. However, we quickly turned to the topic of security. ... read full post

Posted by:  Darren Christophersen , General Manager Digital Workplace, Digital, Data & AI - Empired |  02 April 2020

remote work, Contingency Plan, Continuity Plan, COVID-19, Emergency Response, Windows Virtual Desktop, #ReimagineWork


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(2 votes)

01

Apr

Teams rapid enablement: moving to a single source of truth

In my previous blog on " Things you can do right now to enable remote working ", I mentioned the importance of having a single source of truth, enabling business process and managing change. In this blog, I'll explore each of these in a bit more detail, explain how these are related to business problems you may be experiencing today and offer some ideas as to what you could do to about them. ... read full post

Posted by:  Doug Baxter , Solution Specialist |  01 April 2020

Collaboration, Office 365, remote work, Microsoft Teams, Contingency Plan, Continuity Plan, COVID-19, Emergency Response, #ReimagineWork


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23

Mar

Public Sector Innovation: My journey through Lightning Lab Govtech

In March 2019, I joined a pool of nearly one hundred participants, mentors, challenge authors and innovation experts in being a part of Smart Seeds Wellington 2019, ready to tackle some significant challenges facing Wellington. ... read full post

Posted by:  Adam Fenemore , Associate Developer |  23 March 2020

Government, Smart Seeds


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(3 votes)

23

Mar

Customer Insights: competitive intelligence at your fingertips

Even as organisations continue to collect increasing amounts of data about their customers, gaining a true understanding of the customer can be harder than it seems.  ... read full post

Posted by:  Travis Barker , General Manager Market Development, Data & AI |  23 March 2020

data insights, Dynamics 365, Data Analytics, #DataReimagine, Customer Insights


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19

Mar

Things you can do right now to enable remote working

The impact of COVID-19 is causing many organisations to consider how to work remotely. In this blog, we offer advice and practical, rapid assistance to help enable your organisation to maintain business continuity, productivity and connectivity, wherever you and your teams may be. ... read full post

Posted by:  Doug Baxter , Solution Specialist |  19 March 2020

Office 365, remote work, Contingency Plan, Continuity Plan, COVID-19, Emergency Response, #ReimagineWork


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16

Mar

Episerver Ascend APAC 2020

Intergen and Empired had a very exciting week at Episerver Ascend APAC 2020. The cherry on the cake was, of course, winning Episerver Partner of the Year award for the APAC region. We are so grateful to our customers who have allowed us to transform their digital experiences, and to Episerver for their share in our very successful partnership. ... read full post

Posted by:  Mariza Löb , Practice Lead, Digital, Data & AI |  16 March 2020

EPiServer, #CXreimagine


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(1 votes)

16

Mar

Empired and Intergen Graduates 2020

The first “proper” week of the new year at Empired and Intergen is always grad camp week - my favourite week of the year. ... read full post

Posted by:  Kate Phillips , Practice Manager, Digital, Data & AI (Intergen Central & US) |  16 March 2020

Grads, Graduate Recruitment, Graduates


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13

Mar

Remote work with Azure Windows Virtual Desktop as part of your COVID-19 response plan

Because of the current COVID-19 pandemic, many of us have been considering how we could respond to a worst-case scenario where a team member is diagnosed with the virus, or company and government decisions result in a significant number of people unable to attend office. How can your organisation be prepared for these events? ... read full post

Posted by:  Darren Christophersen , General Manager Digital Workplace, Digital, Data & AI - Empired |  13 March 2020

remote work, Contingency Plan, Continuity Plan, COVID-19, Emergency Response, Windows Virtual Desktop, #ReimagineWork


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