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12

Mar

New usability experiences in the 2020 Release Wave 1 for Dynamics 365 Sales and Customer Service

With the 2020 Release Wave 1 for Microsoft Dynamics 365 on our doorsteps ( see previous blog post ), we find ourselves blown away by the number of cool new features in this version, across business applications including Marketing, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Human Resources, Commerce, and Business Central.  Here are a few of my top picks from the enhancements coming to Dynamics 365 Sales and Dynamics 365 Customer Service, which I think will make a Dynamics 365 user’s life easier in their day to day activities. ... read full post

Posted by:  Monica Chopra , Senior Consultant |  12 March 2020

UX, User Experience, Microsoft Dynamics, Dynamics 365, UI, User Interface, Dynamics 365 Customer Engagement


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09

Mar

Team Member Enforcement for Dynamics 365 Customer Engagement First-Party Business Applications

Here are some insights into critical licensing changes that Microsoft has announced with its 2020 Release Wave 1 for Microsoft Dynamics 365 and how this might impact how you use this business application. ... read full post

Posted by:  Tamara Haskins , Solutions Specialist |  09 March 2020

Microsoft Dynamics, Dynamics 365, Dynamics 365 Customer Engagement, Licensing


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(2 votes)

09

Mar

How the Public Cloud can help marketers succeed – and why should you care

What are the top three reasons why you should be using the power of the public cloud and applying it to your marketing initiatives? ... read full post

Posted by:  Katerina Thomas , Client Manager |  09 March 2020

Cloud, digital, customer experience, #CXreimagine


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05

Mar

Azure App Foundry – an approach to enterprise app development that saves you time and money

Part of the reasoning for developing Azure App Foundry was to meet our customers’ growing demands for an easier way to extend the functionality of legacy software systems. ... read full post

Posted by:  Nick Hadlee , Practice Manager |  05 March 2020

Microsoft Azure, Application development, Azure App Foundry, Low-code


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27

Feb

Launching App Innovation Assessment

Getting a new application development project up and running is challenging; understanding user and business needs, the current and future state of your data and processes, aligning with business and technology strategies, creating an architecture, planning a roadmap, understanding costs. The whole process can be daunting! ... read full post

Posted by:  Toby Spendiff , General Manager Digital, Data & AI |  27 February 2020

Microsoft Azure, Application development, Azure App Foundry, Low-code


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25

Feb

Data Literacy, Homo Analyticus, VIA and more: top takeaways from Gartner 2020

The Gartner Data and Analytics Summit 2020 happened in Sydney last week, hosted at the beautiful International Convention Centre and attended by 1,300 people from various industries. With speakers from all over the world, it was easy to get lots of different point-of-views and insights – here are my top takeaways from the event. ... read full post

Posted by:  Priyanka Roy , Head of Data & AI |  25 February 2020

data insights, #DataReimagine


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19

Feb

Azure App Foundry: cutting the cost of software development

The vast majority of custom-made enterprise software has a similar feature set such as managing data, providing reports, supporting mobile, being secure and always available. What’s the cost impact of rewriting these features? ... read full post

Posted by:  Toby Spendiff , General Manager Digital, Data & AI |  19 February 2020

Microsoft Azure, Application development, Azure App Foundry, Low-code


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(1 votes)

17

Feb

Five reasons why software development is still critical

In a world of advanced off-the-shelf packaged solutions, surely there would be no reason to ever write a line of code again. Can we finally put complex software development projects to pasture and get on with the business at hand? Not a chance. ... read full post

Posted by:  Toby Spendiff , General Manager Digital, Data & AI |  17 February 2020

Microsoft Azure, Application development, Azure App Foundry, Low-code


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14

Feb

Three common marketing data analysis pitfalls and how to avoid them

“Half the money I spend on advertising is wasted; the trouble is I don’t know which half” was a quote famously attributed to the American merchant John Wanamaker, considered by some to be a ‘pioneer in marketing’. ... read full post

Posted by:  Katerina Thomas , Client Manager |  14 February 2020

Marketing, Power BI, Data Intelligence, Data Analytics, #DataReimagine


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14

Feb

Managed Security Services Partner (MSSP) Airlift: Three takeaways from Microsoft’s first MSSP event

The inaugural Managed Security Services Partner (MSSP) Airlift in Israel, held at the heart of Microsoft Israel Development Center (ILDC), was a sign of the importance cybersecurity plays as businesses of all sizes in all industries embark on their digital transformation. ... read full post

Posted by:  Gavin van Niekerk , Principal Consultant |  14 February 2020

Security, Managed Security Services Partner, MSSP


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16

Jan

The Chrome browser SameSite cookie change

Google is changing the behaviour of their Chrome browser to be secure by default when it comes to how they handle cookies . The change affects how cookies are handled based on a cookie property that will become mandatory called SameSite. ... read full post

Posted by:  Nick Hadlee , Practice Manager |  16 January 2020

Browser, Client


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18

Dec

Lessons from the Episerver Ascend 2019 conference: the importance of delivering value and customer-centric experiences

The Episerver Ascend 2019 conference at Miami Beach was one of the largest gathering of the Episerver community of industry leaders, partners, customers and developers. With a plethora of sessions across Product, Development, Marketing tracks and hands-on labs, it provided excellent insights into the future direction of the platform and what others are doing in their organisation from a process perspective. ... read full post

Posted by:  Ronil Rangaiya , Principal Consultant, Digital |  18 December 2019

EPiServer, digital, customer experience, #CXreimagine


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16

Dec

Introducing Azure App Foundry – the low-code answer to building enterprise apps

Here’s the dilemma that IT managers and C-suite executives are facing every day all over the country as they ponder how to develop a much-needed new application for their business – do I build, bend or buy it? ... read full post

Posted by:  Toby Spendiff , General Manager Digital, Data & AI |  16 December 2019

Microsoft Azure, Application development, Azure App Foundry, Low-code


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(4 votes)

02

Dec

Get fancy with a Bot – Microsoft Dynamics 365 Virtual Agent explained

Would you like to empower your team to deliver better service and boost your customer satisfaction? If the answer is yes, we have some good news for you. You can now easily create powerful bots using a guided, no-code graphical interface. ... read full post

Posted by:  Monica Chopra , Senior Consultant |  02 December 2019

Bot Framework, #CXreimagine


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28

Nov

Balancing guardianship and growth in a world of tech intensity

It has been just three years between visits to New Zealand for Satya Nadella, but his keynote at Envision 2020 last week brought home exactly how rapidly the world of technology is evolving. ... read full post

Posted by:  Jo Healey , General Manager Customer Success |  28 November 2019

Microsoft Envision


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