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01

May

Accessing your company data in the new normal: steps to make your business more resilient while gaining access to your data now

As many businesses start to get used to a new normal having overcome their immediate hurdles around working from home, we are starting to see secondary issues emerge. These issues most likely aren’t new but were simply undetected due to most people working from an office environment from within the boundaries of a corporate firewall. ... read full post

Posted by:  Dan Smith , Practice Lead, Data Insights |  01 May 2020

data insights, Data Analytics, #DataReimagine, COVID-19, #ReimagineWork


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07

Mar

The value of AI in CRM

Artificial intelligence (AI) has been around in businesses for a while now. If you’ve ever chatted with a ‘customer service representative’ on a brand’s website, or received a ‘you bought this so you might like that’ offer, then you’ve already interacted with AI engines. ... read full post

Posted by:  Dan Smith , Practice Lead, Data Insights |  07 March 2019

CRM, customer experience, Customer Relationship Management, Digital Transformation, AI, Artificial Intelligence, #CXreimagine, #DataReimagine, #AIReimagine


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