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13

Jun

Satisfaction guaranteed

It was 4.10pm Friday afternoon when the phone call came in from my customer. After the usual pleasantries being exchanged, four words were uttered that none of us want to hear, particularly when you are readying yourself for a relaxing Friday beer: “Our system is down”.   ... read full post

Posted by:  Richard Drake , Client Director |  13 June 2016

Quality, Customer Satisfaction


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