Our Blog

where we write about the things we love

05

Nov

Putting the citizen at the heart of everything: Improving service

In a world where the benchmark for a modern consumer experience is forever on the up – and people’s expectations rising with it – it’s now an absolute imperative to provide a consistently outstanding citizen journey across every single one of your organisation’s touchpoints. ... read full post

Posted by:  Steve Scarbrough , General Manager Business Applications |  05 November 2018

customer experience, Digital Transformation, Government, Putting the citizen at the heart of everything, Citizenship, #CXreimagine


Rating: 
(0 votes)

01

Nov

Putting the citizen at the heart of everything: How technology can help enable a citizen-centric public service

As a leader in the public sector, you probably find yourself under similar pressures to any business leader, with the expectation that you absolutely have to do more for less year after year. While you’re charged with saving money and reducing your cost to serve, at the heart of everything you do there is your customer, or citizen, who needs to be kept top of mind in all considerations. ... read full post

Posted by:  Steve Scarbrough , General Manager Business Applications |  01 November 2018

customer experience, Digital Transformation, Government, Putting the citizen at the heart of everything, Citizenship, #CXreimagine


Rating: 
(0 votes)

08

Oct

Choosing the right partner for your ERP modernisation project

When you’re looking to modernise your ERP platform, the last thing you need is a partner that you can’t work with or one that doesn’t really understand what you’re trying to achieve. In fact, the quality of your partnership will be key to your ability to get maximum value from your ERP solution. ... read full post

Posted by:  Steve Scarbrough , General Manager Business Applications |  08 October 2018

ERP, Microsoft Dynamics, Business Central, Dynamics 365 Business Central, Enteprise Resource Planning


Rating: 
(0 votes)

01

Oct

How to choose the right ERP platform for your business

If your business is ready for a new, modern ERP platform, the next step is to choose your vendor and your partner. Getting this combination right is absolutely crucial to success. The best product will fail if you aren’t working with a great partner who knows it inside out. And a great partner can only do so much with an inferior product. So, you need a balance. ... read full post

Posted by:  Steve Scarbrough , General Manager Business Applications |  01 October 2018

ERP, Microsoft Dynamics, Business Central, Dynamics 365 Business Central, Enteprise Resource Planning


Rating: 
(0 votes)

24

Sep

Why your business should consider moving to a modern ERP platform

For many businesses, the Enterprise Resource Planning (ERP) platform is the central nervous system, the backbone, and the heart of operations. Replacing your ERP platform shouldn’t be done lightly and, when you do, it’s important to make sure the platform you choose will serve and grow with your business in the long term. ... read full post

Posted by:  Steve Scarbrough , General Manager Business Applications |  24 September 2018

ERP, Microsoft Dynamics, Business Central, Dynamics 365 Business Central, Enteprise Resource Planning


Rating: 
(0 votes)

02

Jul

Microsoft Dynamics 365 Business Central launched: the future is bright for Dynamics NAV (ERP)

Microsoft Dynamics NAV 2018 (NAV) has been a solid and consistent performer for businesses throughout New Zealand who have needed to transform and improve their Finance, Supply Chain and Manufacturing capabilities. ... read full post

Posted by:  Steve Scarbrough , General Manager Business Applications |  02 July 2018

ERP, Microsoft Dynamics NAV, enterprise resource planning, Microsoft Dynamics 365, Business Central


Rating: 
(1 votes)

19

Jun

Implementing Microsoft Dynamics 365 for Finance and Operations

Jason Morris, CFO, Genetic Technologies (GT) talks to Intergen’s Client Director, Raewyn Walker about their decision to upgrade from Microsoft Dynamics AX 2009 to the cloud-based Microsoft Dynamics 365 for Finance and Operations and how they intend to take the solution to the next level. ... read full post

Posted by:  Steve Scarbrough , General Manager Business Applications |  19 June 2018

ERP, enterprise resource planning, Microsoft Dynamics 365, Microsoft Dynamics 365 for Finance and Operations


Rating: 
(0 votes)

12

Apr

The real reason you’re losing top talent before they’ve even started

Attracting and retaining the best talent is key to business success. And by focusing on creating a compelling employee experience from the very first moment a candidate makes contact with your organisation, you’ll be better-positioned to secure that candidate. ... read full post

Posted by:  Steve Scarbrough , General Manager Business Applications |  12 April 2018

HRIS, Talent


Rating: 
(0 votes)

10

Apr

Waves of creativity – the tonic to manage the social impact of disruptive technologies

It was a privilege to spend a morning with Ken Robinson who talked about the pulse of innovation (thanks for the invite, Advice First ). Ken’s history is as a teacher, writer, researcher, adviser and speaker… And I would add comedian – his dry sense of humour was a highlight. But I’m not sharing my thoughts on what he spoke about to be funny, he really made me think. ... read full post

Posted by:  Steve Scarbrough , General Manager Business Applications |  10 April 2018

innovation, Creativity


Rating: 
(0 votes)

03

Apr

Winning the battle for talent

In this ever-changing digital world, one of the most significant challenges businesses face is the battle to identify, recruit and retain talent. A Human Resource department can no longer simply be transactional; they need to align with what is important to a business and deliver innovative talent solutions. ... read full post

Posted by:  Steve Scarbrough , General Manager Business Applications |  03 April 2018

HRIS, Talent


Rating: 
(0 votes)

29

Sep

Diversity Transformation

The technology sector loves to latch onto buzz words, with the current flavour of the month being D__________ T____________. You know what I mean: it is the way we are describing the change and innovation that all industries need to have top of their agenda. It’s a super important topic for all of us, but I just can’t bring myself to latch onto the buzz word.   ... read full post

Posted by:  Steve Scarbrough , General Manager Business Applications |  29 September 2017

Digital Transformation, Intergen Convergence, Envision


Rating: 
(0 votes)

12

Jul

The right-first-time sales order fulfilment experience, do your staff and customers get this?

The orders are in… and now comes the hard part – ensuring that you meet your obligations with your trading partners and accurately account for the myriad of discounts and promotions.  ... read full post

Posted by:  Steve Scarbrough , General Manager Business Applications |  12 July 2017

mobility, data insights, Food and Beverage


Rating: 
(0 votes)

19

Jun

Predictable Profitability in the food and beverage sector

New Zealand is renowned for its enviable record as a “food basket” economy, with eight of our top exports coming from our primary, food and beverage sectors. But let’s be honest, business is increasingly complex and tough for the great New Zealand businesses who import, manufacture and export food and beverage products. ... read full post

Posted by:  Steve Scarbrough , General Manager Business Applications |  19 June 2017

mobility, data insights, Food and Beverage


Rating: 
(3 votes)

14

Mar

Are kiwi companies innovating fast enough?

I attended the CxO Disrupt, an invite-only event tailored to the people who lead Kiwi businesses - an important group of people who will lead us and our country forward in times of change. For this reason I had high expectations, and thankfully wasn’t disappointed. ... read full post

Posted by:  Steve Scarbrough , General Manager Business Applications |  14 March 2017

innovation, Digital Transformation, Business, Disruption


Rating: 
(2 votes)

08

Dec

Coldplay and customer intimacy

What customer intimacy lessons can we learn from Coldplay? In our case, we had the cheap seats right in the back row of the East stand, so we expected to feel somewhat removed from a best-in-class customer experience! However, we found the opposite, so how did Coldplay achieve this? ... read full post

Posted by:  Steve Scarbrough , General Manager Business Applications |  08 December 2016

customer experience


Rating: 
(1 votes)

Blog archive

Stay up to date with all insights from the Intergen blog