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29

Sep

Diversity Transformation

The technology sector loves to latch onto buzz words, with the current flavour of the month being D__________ T____________. You know what I mean: it is the way we are describing the change and innovation that all industries need to have top of their agenda. It’s a super important topic for all of us, but I just can’t bring myself to latch onto the buzz word.   ... read full post

Posted by:  Steve Scarbrough , General Manager Dynamics Solutions |  29 September 2017

Digital Transformation, Intergen Convergence, Envision


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12

Jul

The right-first-time sales order fulfilment experience, do your staff and customers get this?

The orders are in… and now comes the hard part – ensuring that you meet your obligations with your trading partners and accurately account for the myriad of discounts and promotions.  ... read full post

Posted by:  Steve Scarbrough , General Manager Dynamics Solutions |  12 July 2017

mobility, data insights, Food and Beverage


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19

Jun

Predictable Profitability in the food and beverage sector

New Zealand is renowned for its enviable record as a “food basket” economy, with eight of our top exports coming from our primary, food and beverage sectors. But let’s be honest, business is increasingly complex and tough for the great New Zealand businesses who import, manufacture and export food and beverage products. ... read full post

Posted by:  Steve Scarbrough , General Manager Dynamics Solutions |  19 June 2017

mobility, data insights, Food and Beverage


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(3 votes)

14

Mar

Are kiwi companies innovating fast enough?

I attended the CxO Disrupt, an invite-only event tailored to the people who lead Kiwi businesses - an important group of people who will lead us and our country forward in times of change. For this reason I had high expectations, and thankfully wasn’t disappointed. ... read full post

Posted by:  Steve Scarbrough , General Manager Dynamics Solutions |  14 March 2017

innovation, Digital Transformation, Business, Disruption


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(2 votes)

08

Dec

Coldplay and customer intimacy

What customer intimacy lessons can we learn from Coldplay? In our case, we had the cheap seats right in the back row of the East stand, so we expected to feel somewhat removed from a best-in-class customer experience! However, we found the opposite, so how did Coldplay achieve this? ... read full post

Posted by:  Steve Scarbrough , General Manager Dynamics Solutions |  08 December 2016

customer experience


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