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Desktop Management Engineer


Exciting role for a Desktop Management Engineer to join a growing team

  • Well supported, high achieving and innovative team
  • Exciting work to get involved with
  • Great Internal Career Opportunities
The Role
Intergen's Platform team are looking for a passionate, talented Desktop Management Engineer to join a successful practice. You'll be working within a varied, complex role working with an accomplished team in a collaborative atmosphere. You will provide onsite and remote desktop support by responding to and resolving incidents and service requests whilst maintaining a high level of customer satisfaction and investigate, diagnose and resolve hardware and software faults related to end-user devices.

What would we like to see from you?
Your experience: 
  • Providing enterprise level technical support and customer-oriented service experience
  • Troubleshooting desktops, laptops and tablets running a Windows OS (Win 8.1 and/or 10)
  • Working with and troubleshooting common enterprise applications (MS Office, Office 365, Teams, SharePoint Online, OneDrive)
  • Troubleshooting printers and print servers
  • ITIL v3/v4, Microsoft Modern Desktop and/or relevant technical qualifications highly regarded
  • Ability to work with composure and professionalism when dealing with multiple demands.
You will be passionate, highly motivated and client focused. If you are a natural communicator, enjoy building relationships and being a part of a close-knit team, reach out today. We’d love to have a chat!

Intergen, part of ASX listed Empired Ltd, is a digital services provider with the breadth and depth to enable mid to large sized enterprises to tap into tomorrow’s advantage today.   

Intergen helps organisations across Australasia to transform, thrive and stay relevant as digital businesses in an ever-changing world. Using technology as the enabler, we assist businesses to engage customers, increase efficiency, improve productivity and achieve competitive advantage.
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