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Operational Team Coordinator

Perth

Solution deliverer? Operationally focused? Hands on? Empired wants to work with you.

Opportunity has arisen for a confident, business savvy professional to join our ever-expanding team.

This role will see you being “hands-on” in delivering solutions as well as behaving operationally to help allocate work and guide the team.

In this role you will be required to possess:
  • Sound resource planning, and risk management know-how.
  • An eye for continuous improvement of systems and processes.
  • The foresight to anticipate, investigate and resolve problems in systems and services.
  • The calmness to be THE escalation point of most issues and the network and team support to solve the issues.
  • Capability to manage a team of BAU resources and provide technical guidance and liaise with customers.
  • Working with Service Delivery Manager to plan resourcing for multiple customers.
The technical knowledge that we see as essential for someone to be successful in this role includes:
  • Relevant Microsoft certification. Certifications/Accreditations/Framework experience (preferred):
  • Structured Implementation and Operational Methodologies/Techniques, such as ITIL.
  • Foundation technologies: Microsoft Server, Internet Information Server, Azure, Windows Desktop OS, Networking fundamentals.
  • One or more of the following relevant technologies: SharePoint, SSAS, System Center, Microsoft Teams, Office 365 Identity Management, Windows Defender, MacAfee and Symantec Anti-Virus products.
You will be passionate, highly motivated and client focused. Empired has a vibrant culture and aims to get the best out of its people, so if you like striving to new heights and working with the latest solutions, then we would love to chat!   

Empired is an ASX listed IT professional services organisation with the breadth and depth of capability to enable mid to large-sized enterprises to tap into tomorrow's advantage today.   

Empired helps organisations across Australasia and New Zealand to transform, thrive and stay relevant as digital businesses in an ever-changing world. Using technology as the enabler, we assist businesses to engage customers, increase efficiency, improve productivity and achieve competitive advantage.
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