Senior Functional Consultant - Dynamics 365 CE

Role 
As a Senior Functional Consultant, Customer Engagement within our Business Applications team you’ll take ownership for the implementation, configuration and delivery of Dynamics 365 Customer Engagement projects to provide outstanding business solutions. You'll conduct Dynamics Solutions demos and presales presentations, building those customer relationships from the get-go. You'll work in partnership with our clients, advising them how to use Dynamics to meet their business objectives within agreed timelines. 
 
Responsibilities 
 

• Facilitate workshops with a variety of users to clearly define the requirements, scope and desired outcome of the solution 
• Take ownership of consultancy, configuration engagements and solution delivery, working with peers and clients to ensure successful delivery 
• Undertake client consultancy and product configuration in line with business requirements 
• Develop solution prototypes to prove solution approach and design 
• Confidently present and articulate the business value of your proposed solution to business managers, IT, end users and executives 
• Provide quality assurance across solutions and client engagements as a value-add to the quality of solutions and deliverables 
• Work in partnership with clients, advising them how to use information technology thus enabling them to meet their business objectives, overcome problems and gain an understanding of high level technical concepts 
• Perform and lead user acceptance testing and conduct training sessions with the client to help with change management and adoption of the solution 
• Participate in presales presentations and demonstrations and provide input for RFI/RFPs 

About you 
You will be passionate about technology, a team player, highly motivated and client focused. Empired has a vibrant culture and aims to give the best to its people. So, if you like scaling to new heights and working with the latest Microsoft solutions then you’ll slot right in. 
 
You will have 
 

• Extensive commercial experience in installation, configuration and delivery of Dynamics 365 Customer Engagement. 
• The ability to configure Dynamics 365 CE to an intermediate to expert level including – form customisations, workflow, PowerAutomate, PowerApp - Model &Canvas Apps;  
• Experience from presales to final delivery; ensuring that each solution is properly scoped, designed, implemented and tested to meet our client's business needs 
• Confidence working directly with clients, and aptitude for gaining a thorough understanding of their vision will be huge strengths 
• A hunger for knowledge with the passion to learn about the latest innovations in the industry, which you will enjoy sharing with the wider team 
• Strong presentation skills with the ability to effectively present and defend point of view 
• Excellent verbal and written communications skills with a focus on capturing requirements and use cases, developing a solution and articulating business value 

Why join us? 
Because it means being part of an exceptionally talented group of people that deliver leading edge advice and solutions to our clients. 
We want you to love it here as much as we love having you! So, aside from offering a great job in a fantastic CBD location with plenty of opportunities to learn and progress, we also offer social club participation with monthly events (kid-friendly outings during holidays!), discounted health insurance, mobile phone plans covered by us and so much more.

What next? 
Head on over to our website www.intergen.co.nz to really get to know us and find out more about who we are and what we get up to. 
We really want to hear from you, even if it's just to ask some questions, or to have a chat in confidence, so apply now to connect with us.
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