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Sr Technical Consultant, Dynamics CRM CE


Join our Business Applications practice as our newest Senior Technical Consultant for Dynamics CRM, Customer Engagement - anywhere on the East Coast

  • Microsoft Gold Partner
  • Great mix of projects with large clients
  • Great culture, work-life balance & opportunities for growth
The Role
In this role you will lead support and work closely with our key clients to resolve issues in relation to their Dynamics 365 Customer Engagement solution. As a member of the Business Applications Operations team, you will be responsible for the completion of support tasks including enhancement work and smaller support projects working across all of our different clients. You’ll gain a deep understanding of our client’s organisation to ensure successful delivery and maybe even suggest ways to enhance their business by improving their existing solutions.

You will -
  • Provide objective advice, expertise and specialist skills in Dynamics 365 Customer Engagement (CRM) Development as well as wider consulting skills
  • Manage support tasks and smaller support projects working across all of our different client solutions
  • Contribute to Solution Design artefacts that translate business requirements into solution design
  • Prepare IP/Wiki materials and participate in providing user training to Intergen clients
  • Undertake transition activities and collection/establishment of support artefacts as allocated
  • Provide support to existing clients with minimal supervision
About you
We are looking for someone who is passionate about technology, highly motivated and client focused. Empired has a vibrant culture and aims to give the best to its people. So, if you like scaling to new heights and working with the latest Microsoft solutions then you’ll slot right in.

You will have
  • Experience in development, enhancement and configuration of Dynamics CE solutions
  • Several years' programming experience with an excellent understanding of coding methods and best practices
  • Be an expert trouble shooter and love getting your teeth stuck into puzzles and be able to handle release management tasks if and when required
  • Experience in configuration and customization of Dynamics 365 CE including Plugins, Java Scripts, Web Services, Logic Apps, Azure Functions and Service Bus
  • Experience in the Power Platform including Canvas and Model-Driven Apps, PowerApps Portals, Power Automate and CDS
  • Experience using Azure DevOps with Dynamics 365 and Foundation technologies: Office 365 family, Internet Information Server, SQL Server, Microsoft Azure, Windows Desktop OS
Why join us?
Because it means being part of an exceptionally talented group of people that deliver leading edge advice and solutions to our clients.
We want you to love it here as much as we love having you! So, aside from offering a great job in a fantastic CBD location with plenty of opportunities to learn and progress(pursue Microsoft certifications), we also offer social club participation with monthly events (kid-friendly outings during holidays!), discounted health insurance, mobile phone plans covered by us and so much more.
What next?
Head on over to our website to really get to know us and find out more about who we are and what we get up to.
We really want to hear from you, even if it's just to ask some questions, or to have a chat in confidence.

Apply online now!
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