Cedar Woods creates the framework to drive operational efficiencies and build on greater digital transformation.
An outdated and no longer supported finance system being used
A system that integrates with other technologies already in use with the ability to scale
A decentralised system that leverages automation to improve forecasting accuracy and improves efficiencies
Refurbishing legacy systems to build more modern developments
In the midst of a wider digital transformation program to achieve greater operational excellence, property developer Cedar Woods relied on an incumbent system that was outdated and unsupported by its vendor. The team needed to modernise its IT infrastructure to drive efficiencies across the business that would ultimately lead to greater earnings growth.
To achieve this goal, Cedar Woods needed a system and integration partner that would empower the company to scale with minimum impact to operations and costs. Additionally, Cedar Woods needed to consider its ongoing transformation and identify a solution that would integrate with its other systems to deliver on two key strategic priorities; operational excellence and earnings growth. The business was already using Microsoft Dynamics 365 Sales as its customer relationship management (CRM) system. Therefore, the integration, governance, security, and resilience delivered out of the box with Microsoft solutions led Cedar Woods to decide to standardise on the Microsoft stack for its modernisation project.
Cedar Woods required an implementation partner and selected Empired to deploy Microsoft Dynamics 365 Finance and Operations. After a successful implementation, Cedar Woods again selected Empired as the ideal managed services partner.
Jimmy Lee, CIO, Cedar Woods, said, “Following that successful implementation, it made sense to test Empired’s capabilities when it came to managing the Dynamics 365 stack. Cedar Woods selected Empired for its ability to become part of the Cedar Woods business and drive the whole digital transformation program from the inside. After the initial finance implementation, the Cedar Woods team gained confidence that Empired was able to build the kind of relationship that would deliver strong results. While it was potentially risky to award so much work to one provider, we felt the risk was acceptable and well-managed through the exceptional relationships built with the Empired team.”
“Cedar Woods will continue working with Empired as we continue to work through our digital and technology strategic roadmap. The relationship has been invaluable, especially throughout ongoing lockdowns as the teams worked seamlessly regardless of location.”
— Jimmy Lee, CIO
Reaching new levels with Empired managed services
Cedar Woods leveraged Empired’s Azure MSSP certification and cloud management platform to transform its overall IT infrastructure. With the support of the Empired managed services team, Cedar Woods has been able to achieve more automated management, optimisation, and cost control of its underlying IT infrastructure with processes being completed more quickly and accurately.
With the assistance of Empired working on various projects, Cedar Woods has transitioned to a cloud-based working environment, which performed seamlessly throughout the ongoing COVID-19 lockdowns and restrictions.
Jimmy Lee said, “When office lockdowns hit, all Cedar Woods staff transitioned to remote working without a glitch at all. The support from Empired has helped Cedar Woods reach a position as a company where it can seamlessly switch people to working from home or the office, or any combination thereof, and staff value the flexibility of being able to keep working.”
Managing risk is also a key accountability for Cedar Woods management and the team was keen to see how Empired could decentralise risk as part of the managed services offering.
Jimmy Lee said, “Empired has provided continuity of knowledge through ongoing contact with the implementation team while daily service requests are handled by the broader managed services team. This gives a good mix of specialised knowledge spread across broad resources, which is comforting for Cedar Woods because it decentralises risk.
“Cedar Woods will continue working with Empired as we work through our digital and technology strategic roadmap. The relationship has been invaluable, especially throughout ongoing lockdowns as the teams worked seamlessly regardless of location. Empired and Cedar Woods worked closely and openly throughout the entire project, achieving a strong project governance structure and good project engagement across all levels.”
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