How we help
Bring artificial intelligence to life to reimagine your business productivity.
Create process automation to augment human experiences.
Autonomous systems incorporate a broad spectrum of applications, from robotic processing automation (RPA) through to bots and self-driving cars.
By implementing solutions that move from manual processes to automated and augmented human decisions, organisations are realising key outcomes – improving workplace safety, increasing productivity, mitigating risk, improving decision making and saving costs.
Businesses apply low-risk automation in many ways, from RPA to fully-automated digital twins, driving change, increasing productivity and de-risking the workforce.
Bots and AI never stop working. They operate 24/7/365, carrying out repetitive manual processes without error.
Process automation helps you reduce the time, cost and effort involved in running back-office solutions, freeing up your busy resources to provide high-value, front-end services to your own teams and customers. You'll not only deliver better outcomes to your customers or citizens, but achieve real cost savings along the way.
How we bring it to life
We help you enhance productivity and scale your front and back-office operations by implementing automation and bot technology.
Your autonomous systems will create consistent and connected experiences that allow your people to focus their energy where it matters most. We'll work with you to overlay these solutions into your business processes, allowing technology to safely and ethically learn and grow, becoming a pivotal business support tool for your organisation.
Azure AI presents limitless opportunities to eradicate error rates in critical systems or to simply extend the customer service experience through voice or text chat.
Automate the manual, improve the inefficient, intervene in the risky, and create efficient customer interactions at any time, at any scale.
Enhanced office automation (RPA)
Enhance productivity and scale your front and back-office operations by implementing Microsoft Power Automate and Azure Bot Service robotic process automation to automate low-level tasks.
Autonomous systems create consistent and connected experiences that allow your people to focus their energy where it matters most. Careful planning to overlay these solutions into business processes allows technology to safely and ethically learn and grow, becoming a pivotal business support tool.
Digital process automation (DPA)
Digital process automation works together with human input to improve overall ease of use and customer experience. In contrast, robotic process automation operates in place of human input, taking over key tasks.
Sometimes referred to as attended RPA, by using Microsoft Power Automate to connect and automate time-consuming tasks, businesses can fundamentally transform disconnected experiences.
Augmentation of your business operations with artificial intelligence is a key part of your digital transformation.
Whether AI is used to optimise accounts payable processes through OCR, to manage risk and compliance, or to monitor health and safety in hazardous environments, Azure AI and Azure Cognitive Services
will fundamentally change the efficiency and efficacy of the process.
Customer service automation
For most businesses, 24/7 sales and services centres are simply not economically viable, yet customers expect an 'always on' experience.
By intelligently combining Azure AI/ML and Microsoft Power Virtual Agents, you will create limitless scale to the surface area of your customer services experience.
How we make it happen